Lead Well, Live Well: Women Leaders, Wellness and Purpose with Cyndi Manuel

Episode Spotlight: Change Management Tools with Cyndi Manuel — CEO of The Delta Principle

In this empowering episode, our own co‑host Cyndi Manuel, CEO of The Delta Principle, takes the mic to guide us through hands-on strategies for leading organizational change with intention and humanity. Drawing on her extensive experience across healthcare, retail, nonprofits, government, and manufacturing, Cyndi brings tools that make transformation feel possible—and deeply human-centered.(herresourcespodcast.podbean.com, Apple Podcasts)

How to Connect with Cyndi Manuel

Watch the Episode

Tune in for our full conversation on change management with Cyndi:
▶ Watch on YouTube

Key Takeaways: Leading Change with Purpose

1. Start with Listening & Co‑Creation

Cyndi emphasizes involving people early in the change process. Co-creating the path forward builds trust and reduces resistance.(herresourcespodcast.podbean.com, Apple Podcasts)

2. Balance Empathy with Accountability

Lean into care—humanity grounded in purpose—and pair it with clarity in expectations. This balance ensures compassion doesn’t undercut clarity.(herresourcespodcast.podbean.com, Apple Podcasts)

3. Use the CARE Leadership Model

Cyndi lays out a four-part framework for change:

  • Curiosity — Keep listening, adapting, and adjusting

  • Attention — See what’s shifting and what’s holding steady

  • Resilience — Show up again, especially when change wears you down

  • Empathy — Remember you’re working with humans, not just systems(herresourcespodcast.podbean.com, Apple Podcasts)

4. Plan for the Human Side

Change isn’t just a project—it impacts emotions, attachments, and identities. Mindful, transparent planning helps mitigate fatigue and confusion.(herresourcespodcast.podbean.com, Apple Podcasts)

5. Lean into Imperfect Conditions

In turbulent times—like AI disruptions or economic shifts—change management can’t wait for perfect clarity. Act with purpose, accept ambiguity, and iterate.(herresourcespodcast.podbean.com, Apple Podcasts)

Why This Matters Now

If you're leading through uncertainty, designing change, or helping teams adapt, these takeaways are your roadmap:

  • Create inclusive change through listening and co-creation

  • Infuse emotional intelligence alongside operational clarity

  • Use CARE to build adaptive, empathetic leadership muscles

  • Counterchange fatigue by planning for the human experience

  • Know that imperfect action often moves us forward better than paralysis

What’s Your Next Step?

We’d love to hear your reflections:

  • Which part of the CARE model speaks to you most right now?

  • Have you ever led a change initiative that leaned too heavily on either empathy or accountability? What happened?

  • Where in your organization could you start with co‑creation this week?

Share your thoughts below or connect with us—and with Cyndi—on LinkedIn to keep the conversation going.

With trust, clarity, and heartfelt change,
Linda & Cyndi
Co‑Hosts, Her Resources Podcast

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Lead Well, Live Well: Women Leaders, Wellness & Purpose with Tai Cochran